A support system you can truly rely on

New Town Nests

Who are we?

Think of us as your all-around support system for life. At New Town Nests, we’re here to step in wherever you need us most—at home, in your day-to-day life, and behind the scenes—providing trusted, flexible support that takes care of the things you would do yourself if only you had the time. Our goal is to make life feel calmer, more organised, and easier to manage, no matter what stage of life you’re at.

For many of our clients, that begins at home, where we help with the everyday tasks that keep things running smoothly—cleaning, laundry, ironing, meal preparation, errands, dog walking, decluttering, and full household resets. Everything is tailored around your routine and your preferences, because no two homes or lifestyles are ever the same. Alongside this, we provide Personal Assistant support for busy individuals and families, helping with organisation, scheduling, admin, errands, and the general day-to-day demands that can quickly build up. We also extend our support into commercial and event spaces, working discreetly behind the scenes in venues, hospitality settings, and boutique events, ensuring everything is prepared, refreshed, and running exactly as it should.

What connects all of this is the same approach: consistency, trust, and genuine care. Wherever possible, you’ll be supported by the same familiar team members, allowing us to truly understand how you like things done and what matters most to you. Every member of our team is carefully selected and professionally trained to deliver a high standard of service with warmth, discretion, and attention to detail. Whether we’re in your home, supporting your daily life, or working behind the scenes at an event, we’re there to make everything feel lighter, easier, and more under control.

  • Let your trusted helper take care of it all.
    Cleaning, tidying, organising, decluttering, laundry, changing bed sheets, ironing, dishwasher duties, weekly home resets, running errands — even house or pet sitting. Whatever you need, we’ve got it covered.

    We’re your mini-you for when you can’t be there.

    You’ll have one dedicated helper providing consistent support each week, so you always know who’s in your home and how they work.

    Enjoy a simple monthly rolling contract (28 days) with just two weeks’ notice to make changes or end your service.

    Your very own fairy godmother — right at your door. ✨


  • We have a fabulous team of highly qualified and experienced PAs, ready to tackle a whole range of tasks. They bring a wealth of experience across a variety of industries, including trades, property, travel, health and wellbeing, support services, legal, and many more. These services can be booked as a standalone offering or alongside your existing support services with New Town Nests.

    Each PA is individually registered with the ICO, giving you added peace of mind when handling personal or confidential information.

    We truly want to bring you as much value as possible and give you your precious time back to enjoy the things that matter most in life.

    We charge a flat rate of £25 per hour, regardless of the tasks on your to-do list. Traditional freelance VAs and premium virtual assistant agencies often require substantial monthly retainers, rigid contracts, or high hourly rates that quickly add up. Because New Town Nests operates on an efficient, integrated team model, we're able to pass those operational savings directly on to you. You receive premium PA and VA support at a fraction of the standard industry cost.

  • Just need help once? We’ve got you covered.

    Whether you’re moving out, preparing your new home, tackling a big decluttering project, or simply want everything sparkling for a special occasion — our One-Off Help service is perfect for those moments when you just need an extra boost.

    We handle:
    Deep cleans, post-tenancy and pre-tenancy cleans, one-off decluttering sessions, home resets, and more.

    Our one-off service is charged at £30 per hour, and while it’s a little higher than our regular rate, you’ll still find us to be Edinburgh’s most affordable and reliable decluttering and one-off cleaning team.

    You’ll get the same care, attention to detail, and friendly professionalism that define all our services — just without the ongoing commitment.

    A fresh start, a clear space, and a calmer you — all in one visit. ✨

  • We also provide discreet, hands-on support for selected commercial and boutique event spaces, with a focus on reset, refresh, and post-event care rather than event setup or large-scale operations.

    This includes tidying and restoring spaces after events, refreshing guest areas, and bringing bathrooms, communal areas, and accommodation back to a clean, organised standard. We are particularly well suited to smaller, high-end or private settings where attention to detail and presentation is essential.

    For example, this could include resetting boutique accommodation such as festival glamping or teepee-style stays, supporting hospitality spaces such as golf or country venues after private events, or carrying out post-wedding home resets—returning properties to a calm, clean, and beautifully organised state.

    Our focus is always on supporting existing teams or hosts by taking care of the finishing details that ensure a space feels cared for, presentable, and ready for its next use.