How It Works

One Helper. One Service. A Million Ways to Help.

So... What Is New Town Nests?

A warm hello from Katie, founder of your new favourite helping hand.

Hi, I’m Katie—the founder of New Town Nests—and if you’ve landed here wondering what exactly we do, or how we could help you, this first blog post is for you.

I totally get it—what we offer doesn’t quite fit into a traditional box. We’re not just cleaners, we’re not just organisers, and we’re definitely not your average agency. So let me explain it properly.

At New Town Nests, we offer an all-in-one in-home support service. That means one helper, coming to your home each week (or more often if needed), doing whatever you need to keep your household running smoothly.

We like to think of it as having a mini version of yourself step in—someone who just gets it, takes care of the things you don’t have time for (or hate doing), and brings a bit of calm back into your week.

Our service is flexible, discreet, and tailored to you. Whether you need a hand with laundry, errands, pet care, or admin—your helper is there to make life easier.

Wait... What Can You Actually Help With?

Great question! Here's a breakdown of what we can support you with, all through your one dedicated helper:

Household Help

  • General tidying and resetting your home

  • Ironing and laundry

  • Light cleaning

  • Decluttering and organising

  • Bed changes, fresh towels, the small-but-important things

If your helper doesn’t do deep cleaning, no stress—we work with a professional cleaning partner we trust completely.

Admin & Personal Assistant Stuff

  • Booking the car in for a service

  • Picking up prescriptions

  • Charity shop runs

  • Listing things on Vinted

  • Reminder-setting and general life-sorting

Meal Prep (Yes, Really!)

Some of our helpers offer light cooking or prep—great for packed lunches or weeknight meals.

If cooking isn’t their thing, we work with a trusted private chef who can deliver delicious, tailored meals right to your door. Fancy, but practical!

Pet Care

We’ll feed, walk, or check in on your furry family members while you're out. You can trust us to treat them with the same love and care you would.

New Mum Support

Need someone to tidy the kitchen while you feed the baby? Run errands while you rest? We've got you. No judgment, just support.

Kids Party Prep

From balloons to tidying up after the chaos, we’ll help you host without the stress.

House Sitting

Heading away? We offer discreet, trusted house sitting—from short weekends to long-term travel. Katie (me!) personally oversees all house sits, and we currently care for multi-million-pound properties with great references to back it up.

It's Not Just a Service – It’s an Extension of You

That’s how our clients often describe us. Someone who slips into your home, helps lift the load, and does it all just the way you like it. We adapt every week depending on what’s going on in your life—because real life isn’t one-size-fits-all.

Still Unsure? That’s Okay.

This blog post is just a little window into who we are and what we do. If you’ve been curious but unsure whether this service is for you—I hope this clears things up a bit.

Whether you want help with a few things or everything, we’d love to chat and see how we can support you.

Drop us a message anytime. We’re here when you’re ready.

With warmth,
Katie x
Founder of New Town Nests

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Trust me, we are all struggling.